September 1, 2017

Upcoming: Patient Engagement

Give your patients the information and tools they need to succeed.

Ninety-one percent of older adults suffer from at least one chronic condition, and 73 percent have at least two chronic conditions, according to the National Council of Aging. To alleviate pain and create a treatment plan for chronic conditions, patients and family caregivers need ideas and strategies for dealing with their condition. Yet, 2 in 3 patients say they do not get valuable personalized information from their provider that can help them improve on their own. The solution is InteractiveCare’s patient education and engagement portal. With the patient portal, patients and providers will each have access to information about conditions, treatment options and ways to invest in patient health.

InteractiveCare’s patient portal improves patient-family caregiver communication by providing real-time alerts and reminders on daily schedules and upcoming appointments. Transcripts from real-time captioning are automatically recorded in the patient portal, improving quality of care, efficiency, and patient and family involvement. Our patient portal updates in real time to provide family caregivers with the information they need to make patients more comfortable and help them recover quickly.

Whether you’re technologically savvy or a first-time user, our patient portal is designed for all patients. The patient engagement portal:

  • Provides patients with text and audiovisual training materials
  • Can increase patient satisfaction and reduce patient re-admittance
  • Works in tandem with video captioning to provide real-time information on patient status and condition
  • Can help your agency meet CMS conditions of participation (CoP) communication requirements